The Effects of Perceived Justice and Emotions on Service Recovery Satisfaction on Indonesian Ecommerce Customers. Jurnal Sistem Informasi, [S. l.], v. 16, n. 1, p. 38–48, 2020. DOI: 10.21609/jsi.v16i1.938. Disponível em: https://jsi-test.pusilkom.com/index.php/jsi/article/view/938.. Acesso em: 7 jul. 2024.